Syncing Issues: How to Fix Your AeroFit Device Sync Problems

Introduction:
If your AeroFit device isn’t syncing data with the app, try these steps to resolve common issues.

Step 1: Check Bluetooth status

• Ensure Bluetooth is enabled on your phone.
• Move your device and phone closer together.

Step 2: Restart devices

• Restart both your AeroFit device and your phone.

Step 3: Force close and reopen the AeroFit app

• On your phone, close the AeroFit app completely and relaunch it.

Step 4: Update app and firmware

• Check for updates to the AeroFit app in your app store.
• If available, update your wearable’s firmware via the app.

Step 5: Re-pair the device

• Remove the AeroFit device from paired Bluetooth devices.
• Repeat the pairing process in the app.

If you still experience issues:

• Contact AeroFit Support with your device model and firmware version.
• Reference our Warranty & Repairs article for device replacement options.